RecoSauna.com · Website policies
Return Policy
Last updated: October 2026
2.1Customized Saunas
RECOSAUNA saunas can be customized to individual customer preferences and requirements.
RECOSAUNA does not accept voluntary returns of non-defective saunas.
Saunas manufactured to a customer's individual specifications or clearly personalized for the customer may be excluded from the statutory right of withdrawal where permitted by applicable law.
4Contact & Customer Support
- Company
- RECOSAUNA / Altemo Group Oy
- info@recosauna.com
- Website
- recosauna.com
Our customer support team is happy to assist with sauna selection, customization, deliveries and product support.
See also our Terms of Service and Shipping Policy.




