The Polar Plunge Tub - LeisureCraft
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FREE SHIPPING!
5-Year Warranty
BUNDLE WITH A SAUNA AND SAVE!
The Polar Plunge Tub - LeisureCraft
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Shipping Information
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Description
5Y Warranty
The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of five (5) years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labour costs would not be considered as part of the 3 year warranty.
Shipping
We work with LeisureCraft, a trusted Canadian manufacturer with decades of experience delivering premium saunas to residential customers across North America.
Processing & Delivery Times
Order processing:
24–48 business hours
Sauna production & freight delivery (US & Canada):
Most saunas ship within 21–30 business days after order confirmation.
Each LeisureCraft sauna is handcrafted, not mass-produced. This artisan build process takes longer than machine manufacturing but ensures higher quality, durability, and attention to detail. Due to increased demand across North America, production timelines may vary slightly based on availability.
Once your sauna ships, the freight carrier will contact you directly to schedule a delivery appointment at your convenience.
How Delivery Works
- Your sauna is professionally built and crated at the LeisureCraft facility in Canada
- A licensed freight carrier delivers the sauna to your address
- The carrier will contact you in advance to schedule a delivery appointment
Delivery Location
- Delivery is made curbside or to the end of your driveway
- Carriers cannot drive trucks into private driveways or yards
- Most deliveries use large freight trucks (18-wheel) — please ensure street access is available
Unloading the Sauna
Because saunas are large and heavy, unloading is the customer’s responsibility.
- Crate length: approx. 6–14 ft
- Weight: approx. 800–1,600 lbs, depending on model
Liftgate delivery
- Crates 92 inches (7 ft) or shorter may be lowered with a liftgate
- Longer crates do not include liftgate service
Common unloading options
- Forklift or similar equipment
- Trailer pickup from local freight terminal
- Tilt tow truck (can be arranged for an additional fee)
Residential Delivery
Residential deliveries require special scheduling:
- Residential delivery for sauna shipments
- Residential delivery for outdoor furniture (showers, tiki bars, etc.)
These deliveries cover appointment scheduling and residential freight handling.
Remote Locations & Customs
- Some remote areas or islands may require additional shipping charges
- All customs and cross-border clearance are handled for you, no action required
Delivery Inspection & Claims
- Inspect the crate before signing
- If damage is visible, accept delivery, take photos, and note on the paperwork:
“Crate arrived damaged / possible concealed damage” - Report any damage or missing components within 30 days of delivery
Order Changes & Returns
- Orders may be changed or canceled within 14 days of placement
- Orders cannot be changed or canceled within 7 days of shipping
- Due to the custom-built nature of these products, returns are not accepted
Peace of Mind
Thousands of LeisureCraft saunas have been successfully delivered across North America.
With simple preparation, delivery is smooth and predictable.
If you have questions before ordering, our team is happy to help you plan delivery and unloading in advance.
RecoSauna IS Proud Member OF
Why Buy a LeisureCraft Sauna?
LeisureCraft saunas are handcrafted in Canada using premium Canadian Eastern White Cedar, designed to withstand extreme climates and decades of use.
Unlike mass-produced saunas, each LeisureCraft sauna is built with thick, solid wood construction, precision joinery, and proven designs refined over decades.
These saunas are made for customers who value authentic sauna experiences, durability, and long-term investment quality.
About LeisureCraft
LeisureCraft is a Canadian manufacturer with over 30 years of experience designing and building premium outdoor wellness products.
Based in Ontario, Canada, the company has been crafting saunas, cabins, and wellness structures since the early 1990s, supplying customers across North America and internationally.
Every LeisureCraft sauna is built using traditional methods combined with modern engineering standards, resulting in products that are both timeless and reliable.
Quality & Customer Trust
LeisureCraft has earned long-term trust by focusing on quality materials, consistent craftsmanship, and proven designs rather than shortcuts.
- Over three decades of manufacturing experience
- Built from Canadian Eastern White Cedar, naturally resistant to moisture, rot, and temperature changes
- Designed for harsh Canadian winters and hot summers
- Trusted by thousands of homeowners, resorts, and commercial customers across North America
Their saunas are not trend-driven products they are long-lasting wellness investments built to perform year after year.
Free Shipping
Top-Quality to your door
FAQs
Please read our FAQs page to find out more.
1. How is my sauna delivered?
Our saunas are delivered via scheduled residential freight in a protective crate. Delivery is made curbside or to the end of your driveway, and the carrier will contact you in advance to arrange a delivery appointment.
2. Is shipping really free?
Yes. All saunas ship free of charge within the Continental United States. For accessories, we offer free shipping on orders over $150. Remote locations may require additional coordination.
3. Are your saunas suitable for year-round outdoor use?
Absolutely. LeisureCraft Outdoor saunas are built from premium Canadian cedar and designed to withstand extreme heat, cold, moisture, and seasonal weather changes, making them ideal for year-round outdoor use.
4. How difficult is it to assemble a sauna?
LeisureCraft saunas are designed for straightforward assembly and include clear instructions. Most customers complete installation with basic tools, and assembly videos and manuals are provided for guidance.
5. What makes Recosauna different from other sauna brands?
We focus exclusively on high-quality, long-lasting saunas built by trusted manufacturers. Every sauna is selected for durability, craftsmanship, and authentic sauna performance, no mass-produced or low-grade products.