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Shipping

Free shipping is available across North America on most orders.

In-stock products typically ship within 2 to 7 business days. Custom-built and made-to-order products may require additional production time depending on the model and configuration selected.

Tracking information is provided once your order has been dispatched. Larger products are delivered through trusted freight partners and delivery appointments may be required for oversized items.

US orders are typically shipped with FedEx, UPS, USPS, or specialized freight carriers depending on product size.

International shipping generally takes 7 to 14 business days depending on destination and customs processing.

Questions about shipping or delivery? Our team is happy to assist.

Warranty

If your product develops an issue outside the 30-day return window, our warranty program may cover repairs or replacements depending on the product and manufacturer coverage.

Kala products are backed by manufacturer warranty protection designed to cover defects in materials, workmanship, and product performance under normal residential use conditions.

To begin a warranty claim, customers may be asked to provide:

  • Proof of purchase
  • Order information
  • Photos or videos of the issue

Depending on the situation, Kala may provide troubleshooting support, replacement parts, repairs, or product replacement.

For warranty-related assistance, customers can contact Kala support directly.

Proudly engineered in Canada,
Kala is committed to delivering medical-grade quality products.

Trusted by Team Canada athletes
and elite competitors worldwide

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Why Kala delivers clinical-grade results

Kala is the pioneer in high-performance red and near-infrared light therapy, trusted
worldwide for its proven power, precision, and results.

2X more Powerful than other brands

KALA LED devices deliver 2x the light strength of typical at-home devices. With three clinically proven wavelengths, Kala achieves results other brands simply can’t match.

Athletic performance & recovery

PERFORMANCE & RECOVERY

Chosen by leading doctors, coaches & wellness professionals

About KALA Therapy

Kala is a wellness brand focused on creating premium recovery and wellness products designed for modern lifestyles. Combining thoughtful engineering, clean design, and reliable performance, Kala products are built to support relaxation, recovery, and everyday wellbeing at home.

Kala Pro & Kala Elite Roller Boot

Why Customers Choose Kala

Customers choose Kala for its balance of premium quality, modern wellness technology, and user-friendly design. From recovery routines to daily relaxation, Kala products are designed to help people feel better, recover faster, and create a more elevated wellness experience at home.

  • Premium materials and modern design
  • Built for daily wellness and recovery
  • Trusted performance and reliability
  • Designed for comfort, convenience, and longevity

Professional Quality & Support

Kala products are developed with a strong focus on long-term durability, performance, and customer satisfaction. Every product is carefully engineered and backed by responsive customer support to ensure a smooth experience from delivery to daily use.

Whether used in home wellness spaces, recovery routines, or professional environments, Kala products are designed to deliver dependable performance and lasting value.

Free Shipping

Top-Quality to your door

Team Canada Edition

For each purchase a portion of proceeds supports TEAM CANADA.

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FAQs

Please read our FAQs page to find out more.

1. How is my Kala Pro & Kala Elite Roller Bootdelivered?

The Kala Pro & Kala Elite Roller Boot is delivered via professional freight carriers due to their size and weight. Each unit is securely packaged on a pallet to ensure safe transportation. Delivery is made curbside, meaning the driver will unload the pallet at your driveway or curb.

For larger traditional or hybrid sauna models, we may require a few additional days to coordinate the proper freight equipment for safe delivery.

Shipping time depends on the sauna model and your location.

Typical delivery timelines:

Processing time: 1–2 business days for most infrared saunas and cold plunges

Traditional or hybrid saunas: may require 3–7 additional days for freight coordination

Estimated transit times:

West Coast: 5–7 days

Central / Midwest states: 7–10 days

East Coast: 11–14 days

Tracking information will be provided once your order ships.

2. Is shipping really free?

Yes. We offer free shipping on most sauna models within the continental United States. Your sauna is carefully packaged and shipped via freight carrier to ensure it arrives safely and securely.

3. Are your saunas suitable for year-round outdoor use?

Yes. Many of our outdoor sauna models are designed for year-round use and built with durable wood construction suitable for outdoor environments. Proper installation and basic weather protection will help maintain the sauna’s performance and longevity.

4. How difficult is it to assemble a sauna?

Golden Designs saunas are designed with modular panel construction, making installation straightforward and homeowner-friendly. The panels and electrical components come pre-assembled and pre-wired, which significantly reduces setup time.

Most infrared sauna models can typically be assembled by two adults in about one hour using basic tools such as a screwdriver.

Detailed instructions are included with every sauna, and the step-by-step design makes installation simple even for first-time sauna owners.

5. What makes Recosauna different from other sauna brands?

Recosauna focuses on carefully selected premium wellness products designed for modern home relaxation and recovery. We work with trusted manufacturers and provide reliable support so customers can confidently invest in a high-quality sauna for their home.

6. Do you offer product customization?

Yes. Select sauna models and cold plunge products can be customized based on design, finish, or features. For tailored options, please contact us directly.

7. Do you offer international shipping for Orivon Items?

Not at the moment. Please contact us if youre interested.

8. What is your return policy for Kala Pro & Kala Elite Roller Boot?

Saunas may be returned within 30 days of delivery, provided the product is unused and in its original packaging. Returns must be approved in advance and require a return authorization number.

Please note the following conditions:

• Returns must be requested within 30 days of delivery

• Products must be new, unused, and in original packaging

• A return authorization (RMA) is required before sending the product back

Return shipping costs and a restocking fee may apply

• Refunds are issued after the product is received and inspected

Once the returned item has been inspected and approved, refunds are typically processed within 5 business days.

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